Customer Service

REFUND

We strive to ensure that you are completely satisfied with your Si Obi Nation purchases. If for any reason you are unhappy with your order, you may return any unused products within ten (10) days from the date of delivery for a full refund. Before returning an item, please ensure the item is:
  • unused, unworn, unwashed and in the same condition in which it was received by you;
  • sent in its original packaging;
  • returned with all tags still on the garment;
  • sent back within ten (10) days from the date of delivery
  • If all of these conditions are satisfied, we will accept the item and provide you with a full refund.

FORCE MAJEURE

Si Obi Nation shall not be liable for any delay in delivery caused by circumstances beyond our reasonable control.

SHIPPING

Please allow 3-5 business days for order processing prior to shipping noting that we do not ship on weekends or holidays. The shipping timelines are estimated times only and we cannot guarantee the exact date of delivery. For any questions or concerns surrounding your order, please email info@siobination.com and one of our representatives will be in touch within 24 hours.

PRIVACY POLICY

The following privacy policy applies to the products and services provided exclusively by siobination.com. In this policy, the words "we", "our", "us" and "website" refer to Si Obi Nation. Personal information provided to siobination.com will remain confidential and will not be disclosed to any outside organization without prior consent of the customer unless required by law or if the terms and conditions stated on this page are violated. Anonymous tracking of interaction may be shared with our third-party partners. We may also use your contact information to contact you about new products, events or special promotions. If you wish not to receive such communications, you may remove yourself from our list by sending an e-mail to info@siobination.com. You may also remove yourself from the mailing list by clicking on the unsubscribe link that is present in all promotional emails that we send to our customers. At siobination.com, personal and sensitive information, such as the credit card number and expiration date, is protected using the SSL (Secure Sockets Layers) encryption technology. You can make sure that you are accessing a safe, SSL encrypted web page when the URL begins with the "https" letters. We do not store your credit card information at any time.

WEBSITE USE

All trademarks, service marks, trade names and photography are the property of siobination.com. No use of these may be made without the prior written consent from siobination.com. The logo, designs, advertisements, and photographic images described or displayed on the site are the intellectual property of siobination.com and may not be used without permission.

COMMUNICATIONS

We continuously make efforts to improve our Customer Care and service efficiency. Any suggestions, feedback, ideas or communication you provide us with will help us achieve this goal. Consequently, if you are on our mailing list, we may send you optional surveys, contests or promotions.